‘Philfree Radio’ ensures that we have a reasonable technical measure in place to protect your privacy and to keep your information secure. As such, we maintain all personal information in a secure database behind a firewall on our website. This is what is contained in our privacy policy.

Thus, our PRIVACY POLICY is a document that explains how we handle any customer, client or employee information gathered in our operations as an Online Radio. ‘Philfree Media Network’ – operators of ‘Philfree Radio’ deems it fit to make this policy available to all visitors on our website.

What Are Your Rights?

You have the following rights regarding your Personal Data obtained by us when you visit our website:

Subject to certain conditions, you may ask us to:

·        Provide you with information about our processing of your Personal Data and give   you access to your Personal Data.

·        Update or correct inaccuracies in your Personal Data.

·        Delete your Personal Data.

·        Transfer a machine-readable copy of your Personal Data to you or a third party of your choice.

·        Restrict the processing of your Personal Data.

·        Withdraw consent that you have previously given us. You may make this request at any time. Note that revocation of your consent will only apply to future processing activities and will not apply retroactively.

·        Object to reliance on our legitimate interests as the basis for processing of your Personal Data.

Note that these rights are not unlimited; there may be exceptions to these rights under applicable laws. For example, it will not be possible for us to delete your Personal Data if we are required by law to keep it (e.g., for tax and account purposes), or if we hold it in connection with a contract with you. Similarly, access to your Personal Data may be refused if making the information available would reveal Personal Data about another person or if we are legally prevented from disclosing such information. If we decline your request, we will tell you why, subject to legal restrictions.

You can submit a request by email to info@philfreemedianet.com Where necessary, we may request specific information from you to help us confirm your identity prior to processing your request.

If at any point you believe the information, we process on you is incorrect you can request to see this information and even have it corrected or deleted.

Please be aware, in order to remove any of your data this may prevent us from providing services to you and could result in the closure of your account.

If you have any concerns regarding the data, we hold on you, please contact us at: 

info@philfreemedianet.com

Personal Data We Receive When You visit philfreemedianet.com

1.                    Name & Email Address

We use this information to create your account and provide the service. This information is required for online radio station operators and workers etc.

2.                    lP Address

This is used to track logins of our station admin users and is stored in our encrypted database.

We also process the IP address of any listener to a station. This data is used to gauge the approximate location for royalty reporting purposes and is anonymized prior to storage & aggregation.

3.                    Spoken Word

By using philfreemedianet.com, it's very nature will comprise of spoken word. A voice is considered personal data as is any contents of spoken word. philfreemedianet.com includes show automation and live recording functionality which involves storing spoken word content as audio files. As these files are designed for public consumption they are not stored in an encrypted means. It is important any data subjects included in your spoken word content have agreed to the processing of their personal data in accordance to your station's own privacy policy. Philfreemedianet.com operates as a data processor in this instance, with spoken word content storage.

4.                    Cookies, Log Files and Other Tracking Technologies.

We use cookies and URL information to gather information regarding the date and time of your visit and your searches. “Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing a website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device until you delete them) to provide you with a more personal and interactive experience on the philfreemedianet.com Services and to improve our marketing efforts, including through the use of targeted advertising.

Persistent cookies may be removed by following instructions provided by your browser. If you choose to disable cookies, some features of the philfreemedianet.com Services may not work properly.

By using the philfreemedianet.com services we may store information about what pages have been visited and when. This is to help us improve the usability of our services.

5.                    Personal Data we collect when contacting us

Personal Data You Provide to Us Voluntarily – We collect information about you that you voluntarily provide to us when you: (i) contact us to learn more about philfreemedianet.com, Subscribe to a mailing list or other opportunities you indicate are of interest at the time; or (ii) contact customer service. This information may include, for example, your name, business name, and any other information that you choose to provide to us when you comment on materials on our philfreemedianet.com Services, in order to contact you as a potential customer, or respond to a support request. This also includes technical data, such as IP addresses and device identifiers that are commonly generated in establishing a connection with the philfreemedianet.com Services. Payment information collected is processed securely by our Payment processor and is not stored in philfreemedianet.com's databases. This is bound by our processors privacy policy and will not be passed on to third parties under any circumstances.

6.                    Retention

We collect and retain Personal Data submitted to philfreemedianet.com in an identifiable format for the amount of time necessary to meet your request or fulfil our legal or regulatory obligations, unless it is in our legitimate business interests and not prohibited by law to maintain the Personal Data for longer periods.

7.                    How And Why, We Use Your Personal Data.

In order to provide the philfreemedianet.com Services, we use your Personal Data for the purposes described below. Under Ghana Data Protection Laws, we may only use your data when we have a lawful basis to do so. Where the legal basis is consent, you can withdraw your consent at any time. Where the legal basis is legitimate interests, you have a right to object to our use of your data. We explain in the relevant sections in this Privacy Policy how you can withdraw consent or opt-out of certain data uses.

8.                    How We Share Your Personal Data.

Under no circumstances will we directly disclose or sell your personal information to any third party not directly affiliated with philfreemedianet.com operations without your prior permission. We are strongly against any form of internet 'spam' and keep all collected information strictly confidential in accordance with the Data Protection Laws globally.

We will not sell or provide your information to third parties for marketing purposes.

We share Personal Data in the following situations

9.                    Third Party Tracking Companies

When you sign up for the Radio.co Services we share your hashed User ID, a portion of your Profile Information, Location Information, and demographic information with analytics partners. These third parties may also collect information directly from you as described in this Privacy Policy through tracking technologies such as cookies.

The privacy policies of these third-party companies apply to their collection, use and disclosure of your Personal Data. For example, one of our partners is Google Analytics which collects information and reports website trends without identifying individual visitors. Information about Google's privacy policy can be found or would be placed on our website - philfreemedianet.com.

10.               Third-Party Service Providers.

We share your Personal Data with third-party service providers to: provide you with the philfreemedianet.com Services; conduct quality assurance testing; monitor activity on the philfreemedianet.com Services; provide technical support; and/or to provide other services to philfreemedianet.com

Except as otherwise stated in this Privacy Policy, these third-party service providers are required by contract not to use your Personal Data other than to provide the services requested by philfreemedianet.com.

Please be reassured that we will not release your information to third parties beyond the philfreemedianet.com network for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

When you are using our secure online payment system, your payment is processed by a third party processor, who specializes in the secure online capture and processing of credit/debit card and PayPal transactions. If you have any questions regarding secure transactions, please contact us.

11.               Business Transactions.

If another company acquires our company, business, or assets, that company will possess the Personal Data collected by us and will assume the rights and obligations regarding your Personal Data as described in this Privacy and Cookie Policy.

12.               Legal Obligations.

philfreemedianet.com may preserve or disclose Personal Data in response to a lawful legal request, including: subpoenas, warrants, or court orders, or in connection with any legal process; to comply with relevant laws; to establish or exercise our rights to defend against legal claims;                       if we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, safety of person or property, violation of our policies, or as otherwise required by law.

13.               How We Protect Your Personal Data.

We take data security very seriously. We have strict policies in place to help ensure your Personal Data is protected. Our databases are backed up regularly, and any data collected from you is sent over an encrypted SSL secure connection. Security of our data is important to us and we take every possible reasonable measure to prevent against loss, damage, theft or misuse where possible.

Any data processed by one of the third parties working on our behalf is also sent over an encrypted SSL connection. Third parties are contracted to provide a high level of security on their systems.

In the event that we are required by law to inform you of any unauthorized access to your Personal Data, we may notify you electronically, in writing, within a reasonable timeframe if permitted to do so by law.

14.               Use of Cookies

Like many other websites, the philfreemedianet.com website uses cookies. 'Cookies' are small pieces of information sent by an organization to your computer and stored on your hard drive to allow that website to recognize you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your login preferences. This helps us to improve our website and deliver a better more personalized service.

It is possible to switch off cookies by setting your browser preferences.

15.               Links to Other Websites

Our website, help centre and web application may contain links to other websites run by other organizations. This privacy policy applies only to our services‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website. In addition, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

16.               Transferring Your Information Outside Ghana

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside Ghana, African to Europe, America etc. By way of example, this may happen if any of our servers are from time to time located in a country outside of Ghana. These countries may not have similar data protection laws to Ghana. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of Ghana in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy. If you use our services while you are outside Ghana, your information may be transferred outside Ghana in order to provide you with those services.

17.               Website Recording

Our web application and website recording features – information collected from these services is entirely anonymous. Only general information is captured (For example, the type of browser or operating system you are using, screen resolution and which parts of the site you interact with). No form data is captured or read by these services. We use website recording services in order to improve our services’ usability and see how visitors interact with features and pages.

18.               Legal

philfreemedianet.com – officially registered as Philfree Media Network at the Registrar General’s Office in Ghana is in compliance with Ghanaian law. Our Registration Number is:

All customer data is handled sensitively by members of our team and physical access to our offices is restricted to authorized personnel only.

Philfreemedianet.com reserves the right to make alterations to this document whenever we deem reasonable. It is the client’s sole responsibility to check this document for updates on a regular basis.

19.               Your Choices.

You can make the following choices regarding your Personal Data:

Promotional Emails.

You may choose during the registration process to provide us with your email address and opt-in for the purpose of allowing us to send free newsletters, surveys, offers, and other promotional materials related to philfreemedianet.com and/or the Services. You can stop receiving promotional emails by following the unsubscribe instructions in e-mails that you receive. If you unsubscribe from receiving such promotional emails, we may still send you service-related communications.

20.               Changes to this Policy

You will be notified about any material changes to this Policy via a posting on our Sites, and as otherwise required by applicable law.